Privacy policy

Last Updated: October 29, 2026

At Angoily, we respect your privacy and understand the importance of handling your personal information responsibly.

This Privacy Policy explains how Angoily, operated by Shenzhen Fuhengtongda Translation Co., Ltd, collects, uses, shares, and protects personal information when you visit https://angoily.shop, make a purchase, contact our customer service team, or otherwise interact with our online store.

By using our website, you acknowledge the information practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that is reasonably necessary to operate our online store, fulfill orders, communicate with customers, and provide our services.

Depending on how you interact with our website, this information may include:

Personal and Contact Information

Full name
Email address
Telephone number
Billing and shipping addresses
Information provided when contacting customer support

Order and Transaction Information

Products purchased
Order numbers and purchase dates
Order values and transaction records
Payment status
Shipping and tracking details
Return, exchange, and refund information

Payment Information

When you make a purchase, payment information is processed through the payment services available at checkout.

Payment-related information may include transaction identifiers, payment status, and limited billing details.

Payment card information is handled by the relevant payment service providers according to their security practices and privacy policies.

Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Operating system
Pages viewed
Website interaction data
Referring website information
Cookies and similar technology identifiers

This information helps us operate the website, understand how visitors interact with our store, and identify technical issues.

2. How We Use Personal Information

We use personal information for legitimate business purposes related to operating Angoily.

These purposes include:

Order Processing and Fulfillment

We use customer information to:

Process and confirm purchases.
Prepare and fulfill orders.
Arrange delivery through our logistics partners.
Provide order confirmation and tracking information.
Handle returns, exchanges, and refunds.

Customer Support

We use contact and order information to respond to product questions, shipping inquiries, return requests, and other customer service matters.

Website Operations

We use relevant information to maintain website functionality, monitor performance, troubleshoot technical problems, and improve the shopping experience.

Security and Fraud Prevention

We may use transaction and technical information to identify suspicious activity, protect customer accounts, and help prevent unauthorized transactions or misuse of our services.

Marketing Communications

Where permitted by applicable law, we may use contact information to send product updates, promotional messages, or other marketing communications.

Customers may unsubscribe from promotional emails using the unsubscribe link included in those messages or by contacting us directly.

Legal and Regulatory Obligations

We may process and retain certain information to comply with applicable laws, maintain required business records, respond to lawful requests, and resolve disputes.

3. How We Share Personal Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These providers may include:

E-commerce Platform Providers

Our online store operates using Shopify, which provides services supporting website functionality, checkout, order management, and related e-commerce operations.

Payment Service Providers

Payment processors handle transactions and related payment verification procedures.

Shipping and Logistics Partners

We work with third-party logistics partners to process, prepare, and deliver customer orders.

We may provide these partners with the recipient's name, shipping address, contact information, and relevant order details required for delivery.

Our registered business address in China is not our shipping warehouse or return processing address.

Technology and Support Providers

We may use service providers that assist with website hosting, technical maintenance, customer support, data analysis, and other operational activities.

Advertising and Analytics Partners

Depending on the services and technologies enabled on our website, information about website activity may be shared with analytics or advertising providers.

Certain disclosures for personalized advertising may be considered the sale or sharing of personal information under applicable U.S. state privacy laws.

Where required, we will provide customers with applicable privacy choices.

Legal Requirements

We may disclose information when required by law, legal proceedings, valid government requests, or when reasonably necessary to protect the rights, property, and safety of our customers, business, or others.

We do not require customers to provide unrelated personal information as a condition of purchasing products.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions and improve the shopping experience.

These technologies may be used for:

Maintaining shopping cart functionality.
Remembering website preferences.
Supporting checkout and account features.
Understanding website traffic and performance.
Measuring marketing effectiveness.
Supporting personalized advertising, where enabled.

Some cookies are necessary for the website to function properly, while others may be used for analytics or advertising.

You can manage certain cookies through your browser settings and, where available, the privacy controls provided on our website.

Disabling some cookies may affect website functionality, including shopping cart or checkout features.

5. Marketing Preferences

If you subscribe to marketing communications, we may send information about products, store updates, and promotional offers.

You can stop receiving marketing emails at any time by:

Selecting the unsubscribe link in a promotional email.
Contacting service@angoily.shop.

Unsubscribing from promotional communications does not prevent us from sending essential order-related messages, such as purchase confirmations, shipping updates, and customer service responses.

6. Personal Information Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, disclosure, alteration, and misuse.

Our e-commerce platform and relevant service providers maintain their own security practices for the information they process.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

We encourage customers to use appropriate precautions when sharing personal information online.

If you believe your personal information has been accessed or used without authorization, please contact us at service@angoily.shop.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

Order fulfillment and customer service requirements.
Return, exchange, and refund processing.
Accounting and financial recordkeeping.
Fraud prevention and dispute resolution.
Applicable legal and regulatory obligations.

When information is no longer reasonably required, we will take appropriate steps to delete, anonymize, or otherwise handle it in accordance with applicable requirements.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Obtain a copy of certain personal information.
Object to or restrict certain types of processing.
Opt out of certain sales, sharing, or targeted advertising activities.
Withdraw consent where processing is based on consent.

Some requests may be subject to legal exceptions, including requirements to retain transaction records or information necessary to complete an order.

To exercise an applicable privacy right, please contact:

service@angoily.shop

Please describe your request and provide enough information for us to identify the relevant records.

We may request reasonable verification before completing a request to help protect customer information.

We will review and respond to privacy requests in accordance with applicable legal requirements.

We will not discriminate against customers for exercising rights provided by applicable privacy laws.

9. U.S. State Privacy Rights

Residents of certain U.S. states, including California, may have additional rights under applicable state privacy laws.

These rights may include access, correction, deletion, and the ability to opt out of certain uses or disclosures of personal information.

Depending on the technologies enabled on our website, some data disclosures for advertising purposes may qualify as selling, sharing, or targeted advertising under applicable state laws.

Customers may contact service@angoily.shop to submit an applicable privacy request.

Where required, additional privacy controls will be made available through our website.

We will review valid privacy requests according to applicable legal requirements.

10. Children's Privacy

Our online store is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If we become aware that we have collected personal information from a child in circumstances prohibited by applicable law, we will take appropriate steps to address the situation.

Parents or guardians who believe a child has provided personal information may contact service@angoily.shop.

11. International Data Processing

Angoily is operated by Shenzhen Fuhengtongda Translation Co., Ltd, a company registered in China.

Our website uses Shopify and may rely on service providers that operate in different countries.

As a result, personal information may be processed or stored outside the country or region where a customer resides.

Where required by applicable law, we will take appropriate measures concerning international transfers and processing of personal information.

Our registered business address is used for company identification and business correspondence. It is not the physical shipping or return address for customer orders.

12. Third-Party Websites and Services

Our website may contain links to websites, payment services, or other platforms operated by third parties.

These third parties may have their own privacy policies and information practices.

We encourage customers to review the privacy policies of external services before providing personal information.

This Privacy Policy applies to information handled in connection with Angoily's own website and services.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website functionality, service providers, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the beginning of this policy.

Material changes may also be communicated through our website or other appropriate methods when required by law.

We encourage customers to review this page periodically.